SHIPPING / DELIVERY
Packages are shipped between 1-2 days after payment is confirmed. Shipping times and services are estimates and can not be guaranteed. If a purchased shipping method is not available, and equal or similar service will be used.
Shipping times may vary. For expedited service, shipping methods can be upgraded by the you the customer.
RETURNS / REPLACEMENTS
We offer a manufacturers warranty on all products. If your newly purchased product is defective we will replace it immediately. In order to protect the health of our customers, we can not accept some products for returns. We will be happy to provide you with credit or an equal exchange on unwanted products.You may contact Red Star Vapor directly or any of the resellers worldwide for information on exchanges and returns. The Money Back Guarantee applies to Red Star Vapor Starter Kits only. If you are unsatisfied with your starter kit, you may return it within the specified period for a refunded portion of your original purchase price. The thirty (30) day return period begins once payment is processed and/or on the original purchasing date.
To receive a refund, all products originally packaged within the starter kit must be returned. All returns are subject to a $35.00 processing fee. Shipping from the buyer to Red Star Vapor is the responsibility of the purchaser. The 30-Day Guarantee may not be available on products purchased by other locations or websites other than redstarvapor.com. Please call or check stores for details.
SEND ALL RETURNS TO
Red Star Vapor Returns
Returns: Order# (your order number)
1731 W Baseline Rd #105
Mesa, AZ 85202